Welcome to the Master International Blog

Our employees regularly blog about topics related to HR, testing, recruitment and employee development.

  • Better hires for service jobs

    Service is the key to the exceptional customer experience and loyalty, and a customer service experience can change the entire perception a customer has of a business. Many service companies, including retailers, call centers and security firms, can reduce costs and make better hires by using a short web-based service test as the first screening step. This is exactly what IKEA, Kongens Kurva, Sweden experienced when they applied the BRIGHT service and sales test as part of their hiring process.