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If you have forgotten your password or locked your account you can unlock it by requesting a new password.
NB! this is only possible with METIS 10.7 and forward.

1.  CLICK ON "FORGOT YOUR PASSWORD?"

 

2.  ENTER YOUR EMAIL OR USERNAME

3.  CLICK ON "NEXT"

 

 

4.  THE SYSTEM WILL SEND A PIN-CODE TO CONFIRM THAT YOU'RE THE OWNER OF THE ACCOUNT

5.  ENTER THE PIN-CODE YOU HAVE RECEIVED IN YOUR MAIL AND SELECT "NEXT"

 

 

6.  SELECT "FINISH" TO COMPLETE THE PASSWORD RESET

 

7.  SELECT "OK" AND LOOK IN YOUR MAIL FOR THE NEW PASSWORD.